Monitored · Maintained · Answered
Managed IT & Support That Outlasts the Install
Anyone can mount a camera. The question is who answers the phone in eighteen months when something blinks red. With INTEK, the answer is: we do.
Beyond Break-Fix
Predictable Costs. Systems That Stay Healthy.
The break-fix model has a built-in conflict of interest: the vendor profits when your technology fails. Managed services flips that — we profit when everything runs smoothly, which is exactly what you want from a partner.
INTEK monitors and maintains the systems your business depends on: cameras, door access, network, Wi-Fi, and phones. One predictable monthly cost, one team that knows your building.
- Proactive monitoring — offline cameras, failing switches, and dying drives flagged early.
- Updates & maintenance — firmware, security patches, and health checks handled on schedule.
- Real support — call and reach someone who already knows your systems.
- Documentation — your network mapped and recorded, not trapped in someone's head.
- Predictable monthly pricing — budget for IT like rent, not like emergencies.
"I recently had the pleasure of working with INTEK on multiple projects, and I cannot recommend them highly enough! From the moment I reached out for assistance, their professionalism and dedication to customer satisfaction were evident. One of the standout features of INTEK is their exceptional service. The team is incredibly knowledgeable and takes the time to understand your specific needs. They provided tailored solutions that were suited to my business requirements."
The INTEK team installed and manages Alta Aware, Alta Access, all network/Wi-Fi equipment, and general IT needs.
Why INTEK
A Partner With Skin in the Game
We Know Your Systems
In most cases we designed and installed them. No discovery phase, no learning curve — just fast answers from the team that built it.
We Take Over Orphans
Stuck with systems the last vendor abandoned? We assess, document, and adopt existing installs — then bring them up to standard.
Local & Accountable
Des Moines-based, Iowa-focused. When you need hands on hardware, we're a drive away — not a ticket queue in another time zone.
Common Questions